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Privacy Policy

Ivett & Reed is a stonemasonry business which was first established in Cambridge in 1896.

This privacy policy explains how we use any personal information we collect about you when you use our website, or make an enquiry via email, telephone, letter or in person.

Your information

We collect information about you when you submit an enquiry or sign up for our email newsletter. Website usage information is collected using cookies. We may also collect information when you voluntarily contact us via email, telephone, letter or in person.

In order to process enquiries and complete orders, we may collect some or all of the following information:

  • Full name
  • Address
  • Contact information, including email address and telephone number
  • Other information relevant to an enquiry for one of our products or services (for example photographs, drawings or plans)

We will use the information we collect about you to process your enquiry, produce an estimate or quotation and, if you agree, to email you about other products and services that we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

We retain your information solely for our own use and do not pass your information to third parties for marketing purposes.

If you place an order with us for a product or material which comes with a warranty, it may be necessary for us to pass your details on to the manufacturer to register the warranty.

If you place an order with us for an installation, it may be necessary for us to pass on your details to third-party subcontractors who carry out elements of the installation.

As part of the order process for a memorial, we may need to pass your details on to the relevant authority in order to obtain permission to fix the memorial.

Marketing

If you consent to receive marketing communication from us, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please unsubscribe from our mailing list.

Access to your information and correction

You have the right to request a copy of the personal information that we hold about you. If you would like a copy of some or all of this information, please send us an email or write to us at Ivett & Reed, 615 Newmarket Road, Cambridge CB5 8PA.

We want to make sure that the personal information we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is only used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.